Clientcases
VIM
A perfectly scalable WMS for internal growth and ambitious clients
As a full-service logistics provider for various renowned brands in fashion, sports, and lifestyle, VIM operates in a demanding market. To meet the increasing demand, VIM has implemented a powerful, flexible Warehouse Management System (WMS) in close collaboration with Vanboxtel. This enables them to facilitate their own growth as well as the growth of their clients. This long-term and strategic partnership ensures that VIM and their clients are prepared for the challenges of today and the future.
More about this case
Scalable
In this industry, technology is constantly evolving. Therefore, VIM has made it their mission to remain state-of-the-art in the field of warehouse management. This ensures that they continue to meet their own ambitions — and those of their clients. The main challenge was finding a flexible, scalable solution. The ultimate deciding factor in their search was the ability of Vanboxtel’s WMS to independently onboard customers to the new system at their own pace. An additional benefit is the perfect adaptability of the WMS to meet each customer's specific needs.
"All aspects that we consider as important, and the wants or needs of our customers, can be perfectly met in Vanboxtel’s WMS."
Around the world
VIM's challenge also involved an international aspect: VIM's customers need to be able to ship shipments worldwide through the WMS—from Korea to New Zealand and Qatar. This includes the appropriate customs arrangements and paperless invoices. As a total warehouse solution for VIM, the warehouse management system was integrated with carriers. This seamless integration with both B2B and B2C channels enables VIM to be flexible in their choice of carriers and meet the requirements of international shipments.
Highest level of security and business continuity
The WMS is not only scalable but also extremely reliable, providing VIM and their customers with a stable foundation for steady growth. High uptime is crucial. The warehouse, as part of the larger logistics chain, cannot afford any risk of processes coming to a halt. Both their customers and their customers' clients would directly feel the consequences. "So far, all releases have been completed on time. It should also be noted that the system has not experienced any downtime. These are things that I, as the operational manager, truly appreciate," said Jan den Dekker.
Strategic collaboration
Jan emphasizes that this is a long-term, strategic partnership between VIM and Vanboxtel, based on continuous development, support, and communication. There are short lines of communication; engagement with relevant specialists; and there is use of an organized ticketing system that allows for effective prioritization. Moreover, transparent discussions about future desires and developments are consistently held. Both parties aim to implement new functionalities and improvements in a structured manner, using sprints to create a clear timeline. After all, there are still plenty of ideas on the horizon.
Relevant solutions with this client case
Vanboxtel-WMS
Support / service
Excise and Customs
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